Shipping Policy

Last Updated: June 2026

Thank you for shopping with Trained Monkey Co.

We are committed to delivering your order as quickly and safely as possible.

Shipping Locations

We currently ship across India.

At this time, international shipping is not available.

Order Processing

Orders are typically processed within 1–3 business days after successful payment confirmation.

Processing times may be slightly longer during product launches, sales, holidays, or periods of high demand.

Delivery Time

Once shipped, orders are generally delivered within 5–7 business days, depending on your location.

Please note that delivery timelines are estimates and may vary due to:

- Weather conditions

- Public holidays

- Courier delays

- Operational disruptions

- Remote serviceable locations

Shipping Charges

- Free Shipping on orders above ₹1299.

- Shipping charges for orders below this amount, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been shipped, tracking details will be shared via:

- Email

- SMS

Customers can use the tracking information to monitor the progress of their shipment.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

We appreciate your patience and understanding in such situations.

Lost or Missing Packages

If a shipment is marked as delivered by the courier partner but cannot be located by the customer, we will assist in investigating the issue with the courier.

However, Trained Monkey Co. cannot guarantee refunds or replacements for orders marked as successfully delivered by the courier partner.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Trained Monkey Co. is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information.